Here at AZ Air Conditioning and Heating, we usually use this blog to give our customers tips and tactics for making the most out of their heating and air conditioning systems. But we’d like to make an announcement for an honor that we’re very proud of. Our President and CEO, Richard A Copelan, has earned the Better Business Bureau’s prestigious Award of Excellence on behalf of the company!
Since its inception, the Better Business Bureau has acted with one purpose in mind: to objectively evaluate the quality of individual businesses and advise potential customers on the reliability of the business they’re about to employ. It reviews and evaluates businesses based on their efficiency, professionalism and honesty, providing consumers with a reliable source of vetting and objective review. Through their efforts, the BBB seeks to improve consumer trust and promote fair business practices throughout the country.
At AZ, we’ve striven to adhere to the highest ethical practices in all of our dealings since our company was founded in 1984. We believe in doing first-rate work for a reasonable price, and the success we have enjoyed for over 30 years speaks to our dedication to it. That starts with Richard’s tireless dedication to all aspects of our company — from the parts we use to the professionalism of our employees to our simple reliable commitment to you the customer — and emanates out to all parts of our company.
The BBB has recognized our commitment to safe, honorable business practices with their highest rating — A+ — reflecting not only their own assessment of our company, but customer feedback sent directly to them, testifying to our strong service for air conditioning, heating, plumbing, and indoor air quality products.
But a strong rating is just the start. To be honored with their Award for Excellence represents practices that go above and beyond even the most trustworthy businesses. It represents not only Richard’s hard work, but the hard work of our entire team, and the trust we’ve earned over countless hours of quality service.
And we don’t plan on changing that anytime soon. The honor of the award gives us all the more incentive to maintain that sterling example, which we pledge to all of our customers old and new alike. Your home is your castle and your HVAC, plumbing and indoor air quality systems are key to keeping your family comfortable and healthy. We pledge to help you keep it that way, with the best installation, repair, maintenance and replacement services you can find. Whether it’s installing a new system, repairing an old one, performing upgrades to keep your home more energy efficient, or just giving your heater or air conditioner a little extra care, our trained team is on the job 24 hours a day!
Congratulations to Richard and the entire team at AZ Air Conditioning and Heating for the BBB’s Award for Excellence. It marks the start of another great year of service for Thousand Oaks, CA and the greater Southern California community. Thanks to all of our customers for their loyalty and trust!