The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or away and can raise and lower temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or hire a HVAC specialist like AZ Air Conditioning and Heating. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem as the thermostat can pull enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t draw adequate electricity, Nest says you could run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on repeatedly in a short period of time.

You might worry something is suspect with your heating and cooling system, but if you just got the Nest, it’s best to begin with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t repair the problem, a smart thermostat specialist including one from AZ Air Conditioning and Heating can support you. We can pinpoint the problem and put in a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the option to monitor temperatures while you’re away from home. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling experts at AZ Air Conditioning and Heating can fix the problem in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 800-296-5088 to book your appointment today.