I send this email to commend the great work done by your 6-man HVAC installation crew who installed a brand new HVAC system in my home yesterday. They arrived first thing in the morning as promised and stayed to after 9:00pm last night to try to insure that everything was installed to my wife’s and my satisfaction. They took time to explain and show us how the new system worked, even to explaining the zoning system. They were most professional in their care for our home covering walls and floors to minimize any dust and dirt while the work was taking place. They then carefully took down the protective plastic and floor tarps and finally diligently vacuumed the floors. Coming home later in the afternoon, I was able to look over their already completed work and then watched how they took care of the important details like sealing cracks around room air grills and vents, around the outside compressor entry holes into my house and the very finished look of the outside compressor unit and electrical lines and hoses. My home has minimal attic space yet they worked in this confined space without any apparent damage to ceilings, canned lights and other materials. They stayed so late trying to get the second floor’s control system to work, but without avail, but promised an electronic technician would be dispatched this morning to fix that one part of the system that is not operating. They represented your AZ company and Costco very well and proved your motto “A company you can trust” is true. Thank you.
Thomas Y.K F. in Los Angeles